Overview
Laurels of Summit Ridge, located in Asheville, North Carolina, offers a comprehensive range of services including short-term rehabilitation, hospice care, respite care, long-term care, and assisted living. The facility aims to provide high-quality health care tailored to the needs of each guest, featuring an Enhanced Care Assisted Living Unit designed for individuals requiring varying levels of support.
Services & Support
The facility offers a full spectrum of post-hospital services, focusing on rehabilitation and recovery. Guests can benefit from individualized therapy plans that promote a safe and quick return home. The orthopedic unit, known as The Ortho Center, features both private and semi-private rooms, a therapy gym, and a private lounge with internet access.
Care Approach & Staff
Many reviewers have praised the staff for their caring and compassionate approach. The physical therapy and occupational therapy teams have received particular commendation for their effectiveness and support during rehabilitation stays. However, experiences with nursing staff have been mixed, with some families noting inconsistencies in care quality on different units.
Who They Serve
Laurels of Summit Ridge serves a diverse population, including individuals in need of short-term rehabilitation following surgeries or medical events, as well as those requiring long-term care and assisted living support. The facility aims to create a welcoming environment for all guests, treating them with dignity and respect.
Living Options & Amenities
The facility features a 60-bed skilled nursing community with a 27-bed assisted living unit. Residents can enjoy modern-living amenities designed to provide a home-like atmosphere. Common areas are maintained for comfort and social interaction, contributing to a positive living experience.
Dining & Activities
While some families have noted that the food quality could be improved, the facility does provide meals tailored to dietary needs. Additionally, residents can participate in various activities designed to promote social engagement and overall well-being.
What Families Say
Feedback from families highlights both positive and negative experiences. Many appreciate the quality of physical therapy and the kindness of the staff. However, concerns have been raised regarding the consistency of nursing care and the quality of dining services. Some families have expressed a desire for better communication and responsiveness from management regarding care issues.
Room for Improvement
While many staff members are praised for their dedication, there are mentions of inconsistent care and cleanliness in certain areas. Families have expressed a need for improved oversight and responsiveness to concerns raised about care quality, particularly in the nursing staff’s availability and attentiveness.
Summary
Laurels of Summit Ridge provides a wide range of care options in Asheville, North Carolina, with a focus on rehabilitation and personalized support. While many guests have enjoyed their experiences and found staff to be caring and supportive, there are areas that require attention, particularly regarding nursing care and dining services. Families considering this facility may want to engage in discussions regarding specific care needs and expectations.
