Overview
Laurels of Gahanna, located in Columbus, Ohio, offers a range of services for individuals requiring both short-term rehabilitation and long-term nursing care. The facility features recently renovated common areas and private rehabilitation suites designed to create a home-like environment for residents. With a focus on providing high-quality care, Laurels of Gahanna aims to support guests in their recovery from surgery, injury, or illness.
Services & Support
Laurels of Gahanna provides a comprehensive spectrum of services, including skilled nursing, rehabilitation, and specialized memory care. The facility is staffed with registered nurses, licensed practical nurses, and physical, occupational, and speech therapists to ensure that residents receive the necessary support for their recovery. They also offer assistance with activities of daily living (ADLs) and restorative nursing services.
Care Approach & Staff
The care approach at Laurels of Gahanna emphasizes personalized attention from trained professionals. However, feedback from families indicates that there are significant issues with communication and management within the facility. Many reviews express concerns about the staff’s awareness of resident care plans and the overall management of the facility, suggesting a need for improvement in these areas.
Living Options & Amenities
The facility features both private and semi-private suites, aiming to provide a comfortable living environment. While some reviews highlight the cleanliness of the facility, others indicate that maintenance and housekeeping services may not consistently meet expectations. Residents can also benefit from organized dining and activities, although experiences in these areas vary widely.
What Families Say
Experiences at Laurels of Gahanna are mixed. Some families commend the therapy staff for their professionalism and the positive impact on recovery. However, numerous reviews express dissatisfaction with management, cleanliness, and communication, with several families advising against choosing this facility for loved ones. Positive comments about specific staff members highlight the potential for compassionate care, but overall, there is a significant concern regarding the facility’s operational management.
Room for Improvement
Many reviews indicate a need for better management and communication at Laurels of Gahanna. Families have reported issues with the cleanliness of the facility, including unmade beds and unclean floors. Additionally, there are concerns about the staff’s responsiveness and understanding of resident needs, which could be addressed to improve the overall experience for residents and their families.
Summary
Laurels of Gahanna provides a range of care services aimed at supporting residents during recovery and long-term care. While the facility has some positive aspects, such as its therapy services and recent renovations, significant concerns regarding management, cleanliness, and communication have been raised by families. Prospective residents and their families should carefully consider these factors when evaluating options for care.
