Overview
Laurels of Bon Air, located in Richmond, Virginia, is a 124-bed facility offering both short-term rehabilitation and long-term nursing care. The community features 44 private rooms and 80 semi-private rooms, designed to provide a positive and caring environment for its guests. The facility emphasizes a smooth transition for short-term rehab guests from hospital to home, with dedicated therapy programs available.
Services & Support
The services at Laurels of Bon Air encompass a full spectrum of post-hospital care, including skilled nursing, rehabilitation, dementia and cognitive deficit management, and respite care. The facility also offers social worker support to assist families in navigating care options. Physical, occupational, and speech therapy programs are available to support recovery and rehabilitation needs.
Care Approach & Staff
While some reviews highlight the professionalism and warmth of the staff, others indicate inconsistency in nursing care, with experiences varying significantly depending on the shift. Concerns regarding communication and the overall attentiveness of the staff have been noted, suggesting that while some staff members demonstrate compassion, others may fall short in providing adequate care.
Living Options & Amenities
Residents can enjoy a range of amenities, including cable television and private dining rooms where home-cooked meals are served. However, some reviews have pointed out that the facility’s furnishings may feel dated and that cleanliness in certain areas could improve.
Dining & Activities
The dining experience at Laurels of Bon Air has received mixed feedback. While some guests found the meals to be delicious, others noted issues with food quality, describing it as salty and subpar. Activities are available to engage residents, although specific details on programs were not highlighted in the reviews.
Room for Improvement
Several reviews express a need for improvement in various areas, including communication regarding patient care, consistency in nursing staff, and the overall cleanliness of the facility. Discharge planning has also been a point of concern, indicating that families may face challenges when transitioning loved ones home.
Summary
Overall, Laurels of Bon Air offers a range of services for both short-term and long-term care, with a focus on rehabilitation and support. While some families have had positive experiences with staff and therapy services, others have raised significant concerns regarding the quality of care, communication, and facility maintenance. Families considering this facility should weigh these factors carefully as they make their decision.
