Overview
Latta Road Nursing Home East, located in Rochester, New York, offers a small, home-like environment designed to provide nurturing care to its residents. The facility is part of a campus that includes another nursing home, allowing for a community feel. With a focus on the comfort and well-being of residents, Latta Road Nursing Home East aims to deliver high-quality skilled nursing care.
Services & Support
The nursing home provides a range of services including skilled nursing, rehabilitation, and hospice care. Staff members are trained in geriatric care, ensuring that residents receive the appropriate support for their health challenges. The facility also offers physical therapy and social worker support, which are essential for residents’ recovery and well-being.
Care Approach & Staff
Latta Road Nursing Home East prides itself on its dedicated staff, who are noted for being friendly and caring. Many reviews highlight the positive interactions between staff and residents, emphasizing the importance of personal connections in caregiving. However, some feedback indicates that there are areas for improvement regarding responsiveness to residents’ needs.
Who They Serve
This facility caters to a smaller population, allowing for more individualized attention. It is suitable for adults facing physical and health challenges, particularly those in need of short-term rehabilitation or post-acute nursing services.
Living Options & Amenities
The nursing home features park-like grounds and serene ponds, providing a peaceful environment for family and resident outings. However, some reviews mention that the facility could benefit from updates and improvements in certain areas, such as recreational spaces for residents.
Dining & Activities
While the dining experience has received mixed reviews, with some residents expressing dissatisfaction, others found the meals acceptable. The nursing home offers activities that foster social interaction among residents, although some feedback suggests that more engagement could enhance the overall experience.
What Families Say
Feedback from families varies significantly. Many appreciate the caring nature of the staff and express peace of mind knowing their loved ones are well cared for. However, some families have raised concerns about the level of care provided, particularly regarding timely assistance and communication from staff.
Room for Improvement
There are notable concerns regarding the responsiveness of staff to residents’ needs, particularly in terms of assistance with personal care and meal delivery. Some families have expressed frustration with the perceived lack of attention and care in these areas.
Summary
Latta Road Nursing Home East offers a small, nurturing environment with a focus on skilled nursing and rehabilitation services. While the staff are often praised for their kindness and dedication, there are areas that require attention, particularly in responsiveness to residents’ needs. Families considering this facility should weigh both the positive experiences shared by some against the concerns noted by others.
