Overview
Las Palomas Center, located in Albuquerque, New Mexico, is a skilled nursing facility that provides a range of services including post-hospital, short-term rehabilitation, long-term care, and respite care. The center is recognized as an AHCA Bronze Quality Award winner and accepts Medicare, Medicaid, and most private insurances.
Services & Support
The center offers various services such as skilled nursing, rehabilitation, occupational therapy, and hospice care. Residents can expect support for their daily needs, including transportation for medical appointments.
Care Approach & Staff
Reviews highlight the professionalism and friendliness of the staff at Las Palomas Center. Many visitors noted the helpfulness of the employees, with some expressing gratitude for the attentive care their loved ones received during their stay. However, there are also comments regarding staffing levels, with some reviews indicating that the facility was short-staffed at times, which may affect response times for resident needs.
Who They Serve
Las Palomas Center serves individuals requiring skilled nursing care, rehabilitation after hospitalization, and those in need of long-term or respite care. The facility aims to accommodate a variety of needs, making it suitable for both short-term and long-term residents.
Levels of Care
The facility provides a comprehensive range of care options, including skilled nursing and rehabilitation services. This allows residents to receive the appropriate level of care based on their individual needs, whether they are recovering from surgery or managing chronic conditions.
Living Options & Amenities
Residents at Las Palomas Center benefit from a clean environment, with daily housekeeping services mentioned in reviews. The size of the rooms has also been positively noted, suggesting a comfortable living space for residents.
Dining & Activities
While many reviews reflect positively on the staff’s responsiveness to food requests, there are mentions of delays in meal service, which can affect the overall dining experience for residents.
What Families Say
Families have expressed appreciation for the attentive care provided by the staff, with many noting positive experiences during visits. However, some reviews indicate areas for improvement, particularly regarding staffing levels and the timely provision of personal care services.
Room for Improvement
While many families report satisfaction with the care provided, there are recurring concerns about staffing shortages leading to delays in service, particularly in personal care and meal delivery. Addressing these issues may enhance the overall experience for residents and their families.
Summary
Las Palomas Center in Albuquerque, New Mexico, offers a range of skilled nursing and rehabilitation services in a supportive environment. While the staff generally receive high praise for their care and professionalism, families have noted challenges related to staffing and service timeliness. Overall, the facility aims to provide quality care for residents, making it a viable option for families seeking support for their loved ones.
