Overview
Landmark of Midwest City, located in Midwest City, Oklahoma, is a facility that offers skilled nursing and rehabilitation services. They emphasize a commitment to patient care and aim to promote independence among residents. However, recent reviews have raised serious concerns regarding the quality of care and management practices within the facility.
Services & Support
The facility provides a range of services including skilled nursing, rehabilitation, hospice care, and respite services. Amenities such as private rooms with bathrooms, outdoor courtyards, and recreational activities are also highlighted. Despite these offerings, numerous reviews indicate significant issues with staff responsiveness and communication.
Care Approach & Staff
While the facility claims to have registered nurses on-site around the clock, many families report experiences of neglect and inadequate care. Reviews describe instances of staff arguing and yelling, which raises concerns about the overall environment and morale among caregivers. Families have expressed dissatisfaction with the lack of communication from staff, particularly regarding medical updates and care plans.
Who They Serve
Landmark of Midwest City serves a variety of residents, including those in need of short-term rehabilitation and long-term care. However, feedback suggests that the facility may not adequately address the needs of all patients, particularly those who are unable to advocate for themselves.
Room for Improvement
Multiple reviews indicate that the facility has serious shortcomings, including neglect of patient needs, poor communication, and unprofessional behavior from staff. Families have raised alarm over incidents of mistreatment and inadequate medical attention, leading to calls for oversight and reform within the facility.
What Families Say
Feedback from families is overwhelmingly negative, with many expressing deep concern for the safety and well-being of their loved ones. Reports of neglect, lack of proper medical care, and unresponsive staff have led to calls for formal complaints and even legal action. Some families have shared positive experiences, noting that certain staff members provided caring and attentive service, but these instances appear to be overshadowed by the facility’s significant issues.
Summary
In summary, Landmark of Midwest City offers various senior care services, but recent reviews indicate a troubling pattern of neglect and mismanagement. Families considering this facility for their loved ones should be aware of the serious concerns raised regarding patient care and staff professionalism. It is crucial to thoroughly evaluate all options and seek additional information before making a decision.
