Overview
Lakeland – An Optalis Health & Rehabilitation Center, located in Southfield, Michigan, specializes in post-acute rehabilitation and skilled nursing care following a hospital stay. The facility is noted for its advanced therapy programs and commitment to providing a caring environment for its guests. Many families appreciate the authentic hospitality and the focus on improving patients’ autonomy and independence.
Services & Support
Lakeland offers a variety of services, including skilled nursing, rehabilitation, hospice care, and respite care. The skilled nursing services provide 24-hour medical supervision and assistance with daily activities for individuals with chronic health conditions or disabilities. The rehabilitation programs are designed for both inpatient and outpatient settings, focusing on helping patients regain strength and mobility after hospitalization or surgery.
Care Approach & Staff
The care approach at Lakeland is team-oriented, involving a range of healthcare professionals, including physical therapists, occupational therapists, and social workers. Many reviews highlight the professionalism and attentiveness of the staff, noting that they are dedicated to creating personalized care plans that cater to individual needs. The management team is often praised for addressing concerns and ensuring that patients receive the care they require.
Living Options & Amenities
Residents at Lakeland enjoy a comfortable living environment with well-maintained rooms and amenities. The facility features attractive decor and provides daily housekeeping services. Guests have access to various activities, and many have noted the quality of the meals, with options to choose their meals ahead of time.
What Families Say
Families express a generally positive experience at Lakeland, particularly appreciating the therapy services and the kindness of the staff. Many reviews commend the physical and occupational therapy teams for their effectiveness and support during recovery. However, some families have raised concerns regarding communication and responsiveness, particularly related to meal changes and personal belongings.
Room for Improvement
While many families have had positive experiences, there are noted areas for improvement, particularly regarding communication about care schedules and the handling of personal items. Some families reported issues with housekeeping and the need for more timely assistance for residents.
Summary
Lakeland – An Optalis Health & Rehabilitation Center is a well-regarded facility in Southfield, Michigan, that focuses on rehabilitation and skilled nursing care. With a dedicated team and a variety of services, they aim to support patients in their recovery and enhance their quality of life. While the majority of feedback is positive, attention to certain operational aspects could enhance the overall experience for residents and their families.