Overview
Lake Charles Care Center, located in Lake Charles, Louisiana, has been a provider of senior living since 1980, emphasizing a commitment to high-quality care. The facility offers a variety of services aimed at supporting the needs of its residents, including memory care and rehabilitation.
Services & Support
The center provides specialized services such as memory care and rehabilitation, ensuring that residents receive the necessary support tailored to their individual health needs. The facility is noted for its clean environment and attentive staff, which contributes to a positive atmosphere for both residents and their families.
Care Approach & Staff
Feedback from families highlights the caring and friendly nature of the staff at Lake Charles Care Center. Many reviews commend the compassionate nurses and the dedication of the activities team, who strive to treat residents with dignity and respect. However, there are also reports of low staffing levels, which may impact the quality of care provided to residents, particularly during busy times.
Who They Serve
Lake Charles Care Center serves a diverse population of seniors, including those needing memory care and rehabilitation services. The facility aims to cater to the unique needs of each resident, although experiences shared by families indicate variability in the level of care received.
Living Options & Amenities
The facility is described as clean and well-maintained, which is important for creating a comfortable living environment. Families have expressed satisfaction with the overall cleanliness of the center, contributing to a positive perception of the living conditions.
Dining & Activities
While specific details about dining and activities were not provided, the positive remarks about the environment suggest that efforts are made to engage residents and provide enjoyable experiences during their stay.
What Families Say
Reviews reflect a mix of experiences at Lake Charles Care Center. Many families express appreciation for the friendly and attentive staff, highlighting individual caregivers who have made a positive impact on their loved ones. However, there are also serious concerns raised about the care provided, including instances of neglect and inadequate staffing, which have led to distress among families.
Room for Improvement
Some families have reported significant issues, such as lack of communication regarding care decisions and concerns about the treatment of residents. Instances of neglect and inadequate staffing levels have been noted, indicating a need for improvement in these areas.
Summary
Lake Charles Care Center offers a range of services aimed at supporting senior residents, with a focus on memory care and rehabilitation. While many families appreciate the clean environment and friendly staff, there are significant concerns about staffing levels and the quality of care. Families are encouraged to carefully consider their options and remain engaged in the care process to ensure their loved ones receive the attention they deserve.
