Overview
Keystone Ridge Post Acute Nursing and Rehabilitation, located in Omaha, Nebraska, is dedicated to creating a community-focused environment for its residents. The facility emphasizes compassionate care and aims to exceed the expectations of those it serves through exceptional service.
Services & Support
Keystone Ridge offers a range of rehabilitation services tailored to meet the unique needs of each patient. Their in-house therapy programs are designed to improve the quality of life for residents, with a focus on physical and speech therapy. The staff collaborates closely with patients, families, and healthcare providers to create personalized care plans.
Care Approach & Staff
The staff at Keystone Ridge is noted for their dedication and compassion. Many reviews highlight the positive interactions residents have with the therapy team, who are described as caring and supportive. However, there are mixed sentiments regarding the responsiveness of some staff, particularly in the context of general assistance and communication.
Who They Serve
Keystone Ridge serves individuals requiring rehabilitation and long-term care. The facility is noted for its commitment to helping residents achieve their rehabilitation goals, allowing them to maintain independence.
Levels of Care
The facility provides skilled nursing care alongside rehabilitation services. This dual focus allows residents to receive comprehensive support during their recovery process.
Dining & Activities
While specific details about dining and activities are not extensively covered in the reviews, the overall environment is described as community-oriented, where staff strive to create a family-like atmosphere.
What Families Say
Feedback from families is varied. Many commend the therapy staff for their dedication and effectiveness, noting significant improvements in residents’ health and well-being. However, there are concerns regarding the overall attentiveness of some staff members, with reports of delayed responses to residents’ needs. This has raised questions about the consistency of care provided.
Room for Improvement
Some reviews indicate areas for improvement, particularly regarding the responsiveness of certain staff members. Instances of delayed assistance and communication issues have been reported, suggesting that while the therapy team excels, other aspects of care may need more attention.
Summary
Keystone Ridge Post Acute Nursing and Rehabilitation in Omaha, Nebraska, strives to offer a supportive and community-focused environment for its residents. With a strong emphasis on therapy and rehabilitation, the facility is committed to helping individuals regain their independence. While many families appreciate the care provided, particularly by the therapy team, there are challenges related to staff responsiveness that could benefit from further attention.
