Overview
Karen Acres Health Care Center, located in Urbandale, Iowa, is a family-owned and operated facility that has been serving the community since 1992. This center offers a range of services including skilled nursing, rehabilitation, hospice, and respite care. Known for its smaller, home-like environment, Karen Acres aims to provide individualized care that meets the specific needs of each resident.
Services & Support
Karen Acres provides a variety of services designed to support residents in their recovery and daily living. These include skilled nursing care, rehabilitation services, hospice care, and respite services. Families have noted the exceptional care provided by the staff, emphasizing their dedication to ensuring the comfort and well-being of residents.
Care Approach & Staff
The staff at Karen Acres is highlighted as one of the center’s greatest assets. Many employees have been with the facility for over 20 years, contributing to a stable and caring environment. Residents and their families frequently mention the approachable and helpful nature of the staff, who are committed to treating residents with dignity and respect. The facility fosters a sense of community, making residents feel like part of a family.
Who They Serve
Karen Acres serves a diverse group of residents, including those in need of short-term rehabilitation following hospital stays, as well as individuals requiring long-term care. The facility is particularly noted for its ability to accommodate couples who wish to share a room, enhancing the comfort and emotional support of its residents.
Living Options & Amenities
The facility is described as clean and organized, with easy accessibility for residents, whether they are mobile or require assistance. The home-like atmosphere is complemented by a variety of resident activities designed to keep residents engaged and active.
Dining & Activities
Residents at Karen Acres enjoy meals that are well-received, with many expressing satisfaction with the food quality. The activities team is active in organizing events that promote socialization and engagement among residents, contributing to a vibrant community life.
What Families Say
Feedback from families is generally positive, with many expressing gratitude for the compassionate care their loved ones receive. They appreciate the communication and support provided by the staff, which helps ease the transition into care. However, there are some contrasting reviews that highlight concerns about staff interactions and facility conditions, underscoring the importance of visiting and assessing the environment personally.
Room for Improvement
While many families have praised the care at Karen Acres, there are some reviews that point to negative experiences, particularly regarding staff interactions and the need for updates within the facility. These concerns suggest that potential residents and their families should consider visiting the facility to form their own impressions.
Summary
Overall, Karen Acres Health Care Center is recognized for its caring staff and supportive environment, making it a viable option for families seeking skilled nursing and rehabilitation services in Urbandale, Iowa. With a focus on individualized care, the facility strives to create a welcoming atmosphere for residents and their families.
