Overview
Kane Community Living Center – Scott, located in Pittsburgh, Pennsylvania, provides various levels of care for residents, including rehabilitation services and skilled nursing. The facility has garnered mixed reviews, with some families expressing gratitude for the compassionate care their loved ones received, while others have raised concerns about management and treatment practices.
Services & Support
The center offers a range of services designed to support residents’ health and well-being. Rehabilitation services are highlighted as a positive aspect, with some families noting that the nursing staff was encouraging and attentive. However, there are also reports of neglect, particularly regarding residents being left in bed for extended periods and not receiving timely assistance with meals.
Care Approach & Staff
Reviews indicate that the staff at Kane Community Living Center – Scott can be caring and dedicated, with many family members appreciating the personal attention given to their loved ones. However, there are significant concerns about management practices, with reports of poor treatment of staff and a lack of responsiveness to family concerns. This has led to a perception of inadequate support for residents at times.
Who They Serve
The facility serves a diverse population, including older adults who require skilled nursing care and rehabilitation services. Families have shared experiences of both positive and negative aspects of care, reflecting a range of satisfaction levels among residents and their families.
Room for Improvement
Several reviews point to areas needing attention, particularly in management and staffing practices. Issues such as neglect of residents, inadequate communication with families, and concerns about the treatment of staff have been highlighted. Additionally, some families noted that the facility’s handling of COVID-19 protocols could be improved.
Summary
Kane Community Living Center – Scott offers essential services for residents in need of skilled nursing and rehabilitation. While many families have expressed appreciation for the care provided by individual staff members, concerns regarding management practices and staff treatment have been noted. Families considering this facility should weigh the positive experiences against the reported issues to make an informed decision.
