Overview
Kane Community Living Center Glen Hazel, located in Pittsburgh, Pennsylvania, is a skilled nursing facility that has received mixed reviews from families and professionals. While some experiences highlight positive interactions with staff, others raise serious concerns regarding the quality of care and the environment.
Services & Support
The facility offers various services typical of skilled nursing environments, including social worker support to assist with resident transitions and care coordination. Positive feedback has been noted regarding the efforts of the social worker, who is described as responsive and dedicated to ensuring safe admissions and ongoing communication with families.
Care Approach & Staff
Reviews indicate a divided perception of the caregiving staff. Some visitors have commended the employees for providing excellent care and treating residents with respect, while others have reported serious issues, including inadequate attention to resident needs. There are multiple mentions of a negative experience with a supervisor, who has been described as unprofessional and rude, which has affected the overall morale and care environment.
Who They Serve
The facility serves a diverse population of residents requiring skilled nursing care. However, the experiences shared by families suggest that the level of care may vary significantly, leading to concerns about the well-being of loved ones.
Room for Improvement
Feedback from families indicates a need for improvement in the responsiveness of staff to resident needs. Instances of inadequate care, such as delayed assistance and lack of attention to hygiene, have been reported. Additionally, the management and supervisory practices have come under scrutiny, with calls for better staff treatment and oversight.
Summary
Kane Community Living Center Glen Hazel presents a complex picture of skilled nursing care in Pittsburgh. While there are positive accounts of individual staff members and clean facilities, significant concerns regarding care quality and supervisory practices persist. Families considering this facility are encouraged to weigh both the positive and negative experiences shared by others.
