Overview
Jo Ellen Smith Living Center, located in New Orleans, Louisiana, is a nursing home that offers skilled nursing care and rehabilitation services in a warm, home-like environment. The facility emphasizes resident comfort and individualized care, aiming to meet the emotional, social, and cultural needs of its residents and their families.
Services & Support
The center provides a range of services including round-the-clock skilled nursing care, short-term rehabilitation, and physical therapy. The rehabilitation programs are tailored to each individual’s needs, focusing on recovery, improved function, and increased independence. The staff is described as courteous and professional, contributing to a supportive atmosphere for residents.
Living Options & Amenities
Jo Ellen Smith Living Center features a welcoming entry with vaulted ceilings and offers a lively décor. Amenities include an elegant dining room, a private dining area, and a courtyard with handmade garden boxes. These spaces are designed to enhance the quality of life for residents and provide a comfortable environment.
What Families Say
Reviews highlight a mix of experiences at Jo Ellen Smith Living Center. Many families commend the friendly and polite staff, noting the facility’s cleanliness and the engaging activities offered to residents. However, there are concerns regarding unpleasant odors reported by some visitors, which detracts from the overall experience. Additionally, while some staff members are praised, there are reports of unprofessional behavior from certain individuals, impacting the perception of care.
Room for Improvement
Several reviews mention issues related to the facility’s cleanliness and odors. Additionally, there are concerns about staff responsiveness, particularly during late-night hours, which could affect the quality of care provided to residents.
Summary
Jo Ellen Smith Living Center in New Orleans, Louisiana, offers skilled nursing and rehabilitation services with a focus on resident comfort. While many families appreciate the supportive staff and engaging environment, there are notable concerns regarding cleanliness and staff responsiveness that prospective residents and their families may want to consider.
