Overview
Jan Frances Care Center, located in Ada, Oklahoma, aims to create a home-like environment while providing quality care for residents. The facility emphasizes respect and dignity for each individual, treating residents as family members. However, reviews indicate a mix of experiences regarding the quality of care and staff professionalism.
Services & Support
Jan Frances Care Center offers various services to meet both short and long-term care needs. The facility promotes healthy living and personal relationships among residents. Despite this, some reviews raise concerns about the adequacy of care, including issues with staff training and responsiveness to resident needs.
Care Approach & Staff
The center strives to foster a nurturing environment, but feedback suggests inconsistency in staff performance. While some reviews commend the professionalism and care shown by certain staff members, others report instances of indifference and unprofessional behavior. Concerns have been raised about the hiring of untrained personnel, which could impact the quality of care provided.
Who They Serve
Jan Frances Care Center serves a diverse population, including individuals requiring various levels of assistance. However, some family members have expressed dissatisfaction with the treatment of their loved ones, highlighting a need for improvements in staff interactions and care practices.
Room for Improvement
Several reviews point out areas needing attention, such as the use of appropriate incontinence products and the handling of resident transfers to other facilities. Additionally, the responsiveness of the staff to complaints and the overall professionalism have been questioned.
Summary
Jan Frances Care Center in Ada, Oklahoma, presents itself as a compassionate and respectful environment for residents. Nonetheless, the varying experiences reported by families indicate that there are significant areas for improvement, particularly in staff training and care practices. Families considering this facility should weigh these factors carefully as they make their decisions.
