Overview
James River Nursing and Rehabilitation, located in Springfield, Missouri, specializes in providing both short-term transitional services and long-term care. The facility aims to offer a holistic approach to nursing home care, ensuring that residents receive not only medical attention but also emotional and social support.
Services & Support
James River offers a blend of skilled nursing care, rehabilitation services, and hospice care. The facility emphasizes comprehensive care plans tailored to individual needs, which include access to physical and occupational therapy. Additionally, the nursing home has various activity programs designed to engage residents and enhance their overall well-being.
Care Approach & Staff
The staff at James River Nursing and Rehabilitation has received mixed reviews. While many families commend the compassion and dedication of individual nurses and caregivers, there are concerns about staffing shortages impacting the quality of care. Some reviews highlight that certain staff members are attentive and caring, creating a supportive environment for residents. However, there are reports of inadequate communication and responsiveness regarding residents’ needs, which has led to feelings of neglect among some families.
Who They Serve
James River serves a diverse population, including individuals requiring short-term rehabilitation after medical events and those in need of long-term care. Families appreciate the facility’s efforts to provide a nurturing environment, although experiences can vary significantly based on staffing levels and individual caregiver performance.
Dining & Activities
Residents at James River have access to various dining options and activities aimed at promoting engagement and enjoyment. Many reviews mention that residents appreciate the activities offered, which contribute to a sense of community within the facility.
What Families Say
Feedback from families is varied. Some express gratitude for the compassionate care their loved ones received, noting specific staff members who went above and beyond. Others, however, have raised concerns about communication issues and the overall quality of care, particularly during times of staff shortages. While some families report positive experiences, there are also significant criticisms regarding responsiveness and care consistency.
Room for Improvement
Several reviews indicate a need for improvement in communication and responsiveness from staff. Families have reported instances where requests for assistance went unanswered, leading to concerns about the care their loved ones received. Addressing these issues could enhance the overall experience for residents and their families.
Summary
In summary, James River Nursing and Rehabilitation in Springfield, Missouri, offers a range of services for both short-term and long-term care. While many families appreciate the compassionate care provided by individual staff members, concerns about communication and staffing levels have been noted. The facility’s commitment to a holistic approach to care is evident, but addressing the highlighted issues could further improve the quality of life for residents.
