Overview
Jacksonville Center for Rehabilitation and Healthcare, located in Jacksonville, Florida, is a facility that offers rehabilitation and healthcare services. While some families report positive experiences with specific staff members, overall feedback highlights significant concerns regarding patient care and the facility’s condition.
Services & Support
The center provides rehabilitation services aimed at helping residents recover and regain their independence. While some therapists and doctors receive praise for their professionalism and care, the overall support from nursing staff has been criticized. Families have noted instances of inadequate attention to personal care needs, such as bathing and repositioning.
Care Approach & Staff
Reviews indicate a mixed experience with the staff. While certain nurses and therapists are described as compassionate and dedicated, many families express dissatisfaction with the overall attitude and responsiveness of the nursing and CNA staff. Reports of neglect and a lack of proactive care have raised concerns among families about the level of attention their loved ones receive.
Living Options & Amenities
The facility has been described as needing significant updates, with many reviews pointing to outdated decor and infrastructure. Some visitors have noted cleanliness in specific areas, but issues like unpleasant odors have been mentioned frequently, indicating a need for improvement in maintenance and overall environment.
What Families Say
Families have shared a range of experiences at Jacksonville Center for Rehabilitation and Healthcare. While some appreciate the friendly demeanor of certain staff members and the warm atmosphere, many express frustration over the lack of consistent care and attention. Positive comments often highlight individual staff members who go above and beyond, contrasting sharply with broader criticisms of the facility’s management and care practices.
Room for Improvement
There are several areas where families feel Jacksonville Center for Rehabilitation and Healthcare could improve. Key concerns include the need for better staff engagement with patients, updates to the facility’s infrastructure, and enhanced overall cleanliness. Families have suggested that surprise inspections could help address these issues and ensure a higher standard of care.
Summary
Jacksonville Center for Rehabilitation and Healthcare offers rehabilitation services in a setting that has received mixed feedback from families. While some staff members are praised for their care and professionalism, significant concerns about patient neglect and the facility’s condition persist. Families considering this center should weigh these factors carefully as they make decisions about care for their loved ones.
