Overview
Jackson Creek Post Acute, located in Independence, Missouri, aims to provide a pleasant and comfortable rehabilitation experience for its patients. The facility is staffed by licensed nurses and therapy professionals who work together to support residents on their journey to recovery. The community is designed to facilitate rehabilitation through various services, including physical, occupational, and speech therapy.
Services & Support
Jackson Creek Post Acute offers a range of services that include skilled nursing, rehabilitation, and social worker support. The rehabilitation program is a key focus, with regular visits from doctors and clinicians to ensure comprehensive care. The facility also provides enriching activities and nutritious dining options to support residents during their stay.
Care Approach & Staff
The care team at Jackson Creek Post Acute is dedicated to personalized support for each resident. While many reviews highlight the caring nature of the staff, there are mixed experiences regarding communication and accountability. Some families appreciated the hands-on approach of the nursing and therapy teams, while others expressed concerns about responsiveness and attention to detail in care.
Who They Serve
Jackson Creek Post Acute serves individuals in need of rehabilitation and skilled nursing care. The facility accommodates residents recovering from surgeries and medical conditions, including those requiring therapy for mobility and daily living activities.
Levels of Care
The facility provides skilled nursing care along with rehabilitation services, ensuring that residents receive the necessary support for their recovery. This includes assistance with daily activities and specialized therapy programs tailored to individual needs.
Living Options & Amenities
Residents at Jackson Creek Post Acute benefit from a well-equipped environment that includes a fully stocked gym for rehabilitation exercises. The community features private rooms with amenities designed for comfort, including accessible bathrooms for ease of mobility.
Dining & Activities
Dining options at Jackson Creek Post Acute are designed to be nutritious, although some reviews noted that food choices may be limited for those unable to navigate to the dining room. The facility also offers various activities aimed at enhancing the residents’ quality of life during their recovery.
What Families Say
Family feedback about Jackson Creek Post Acute is varied. Many families appreciate the caring and knowledgeable staff, noting that residents often feel safe and well-supported. However, some families reported experiences of poor communication and accountability, particularly regarding personal items and care coordination. While there are positive remarks about the rehabilitation services, concerns about the consistency of care and staff responsiveness were also highlighted.
Room for Improvement
Several reviews indicate areas for improvement, particularly in communication and staff accountability. Issues such as lost personal belongings and delayed responses from staff have been noted. Families have expressed a desire for better oversight of care practices to ensure that residents receive the attention and support they need.
Summary
Jackson Creek Post Acute offers a range of rehabilitation and skilled nursing services in a supportive environment. While many families have had positive experiences with the care provided, there are valid concerns regarding communication and the management of personal items. Prospective residents and families are encouraged to visit and assess the facility to ensure it meets their needs.
