Overview
Island Oaks Living Center, located in Johns Island, South Carolina, is a facility that provides rehabilitation services. However, feedback from families suggests that there are significant challenges related to communication and staffing.
Services & Support
The center offers rehabilitation services, but reports indicate that the execution of these services may not meet the expectations of families. Concerns have been raised about the availability of staff to assist residents, particularly during meal times and rehabilitation sessions.
Care Approach & Staff
Families have expressed dissatisfaction with the level of care provided at Island Oaks Living Center. Instances of understaffing have been noted, leading to long wait times for assistance. Some families reported that staff members were not always attentive to the needs of residents, which raises concerns about the quality of care.
Who They Serve
Island Oaks Living Center primarily serves individuals requiring rehabilitation services. However, the experiences shared by families suggest that the facility may struggle to adequately meet the needs of its residents.
Room for Improvement
Multiple reviews highlight issues such as difficulty in reaching staff by phone, understaffing, and inadequate assistance with daily activities. These areas indicate a need for improvement in communication, staffing levels, and overall care quality.
Summary
In summary, Island Oaks Living Center in Johns Island, South Carolina, provides rehabilitation services but faces significant challenges related to staffing and communication. Families have reported experiences that raise concerns about the quality of care and the responsiveness of the staff. Potential residents and their families may want to consider these factors when evaluating the facility.
