Overview
Island Home Park Health and Rehab – a Hillcrest Healthcare community, located in Knoxville, Tennessee, provides skilled nursing and rehabilitation services in a supportive environment. The facility emphasizes compassionate care and aims to address all aspects of a person’s well-being, ensuring a warm and welcoming atmosphere for residents and their families.
Services & Support
Island Home offers a variety of services, including skilled nursing, hospice care, physical therapy, occupational therapy, and social worker support. The rehabilitation services focus on helping residents recover from illness or injury, with specialized programs for stroke care, fracture management, and joint replacement. The staff is dedicated to providing high-quality care tailored to each resident’s needs.
Care Approach & Staff
The care approach at Island Home is centered around kindness and dignity. Staff members, including nurses and certified nursing assistants, are noted for their compassionate interactions with residents. Families have expressed gratitude for the attentive care their loved ones receive, highlighting the professionalism and approachability of the staff. Reviewers have mentioned the positive atmosphere created by the staff, who are described as friendly and responsive to residents’ needs.
Who They Serve
Island Home serves a diverse population, including individuals requiring hospice care and those recovering from surgeries or serious health conditions. The facility is equipped to provide care for residents with varying levels of need, ensuring that each person receives appropriate support throughout their stay.
Living Options & Amenities
The facility promotes an engaging lifestyle for its residents, offering various activities and a community-oriented environment. Residents can enjoy social interactions in common areas, participate in planned activities, and benefit from services like dining that cater to their nutritional needs. Many families have noted the facility’s cleanliness and the inviting atmosphere that enhances residents’ comfort.
What Families Say
Reviews from families reflect a mix of experiences. Many commend the staff for their kindness and the quality of care provided, particularly in hospice situations. Positive comments highlight the attentive nature of the staff and the supportive environment. However, some reviews express concerns about specific incidents related to care quality, indicating that while many have had positive experiences, there are areas needing attention.
Room for Improvement
While many families appreciate the care provided, there are concerns regarding inconsistent monitoring of residents’ medical needs and the physical condition of some facilities. A few reviews mention issues that suggest a need for improvement in certain areas of care and facility maintenance.
Summary
In summary, Island Home Park Health and Rehab – a Hillcrest Healthcare community strives to provide compassionate and comprehensive care in Knoxville, Tennessee. With a focus on skilled nursing, rehabilitation, and hospice services, the facility aims to support residents’ well-being through a dedicated and caring staff. While many families report positive experiences, attention to certain care aspects and facility conditions may enhance the overall quality of service.
