Overview
Intersect Healthcare of Grandville, located in Grandville, Michigan, is a community dedicated to providing skilled nursing, rehabilitation, and memory care services. The facility aims to create a comfortable and welcoming environment where residents receive personalized attention and care tailored to their unique needs.
Services & Support
The facility offers a range of services, including skilled nursing and rehabilitation, designed to support residents in their recovery and daily living. The staff is noted for their compassionate approach, engaging with residents and their families to ensure a supportive care experience. Activities are organized to keep residents active and involved, contributing to their overall well-being.
Care Approach & Staff
Families have expressed appreciation for the dedication and professionalism of the staff at Intersect Healthcare of Grandville. Many reviews highlight the caring nature of the team, emphasizing their commitment to providing high-quality care. However, there are also concerns about staffing levels and responsiveness, with some families reporting delays in assistance and unmet needs for their loved ones.
Who They Serve
Intersect Healthcare of Grandville serves individuals requiring skilled nursing, rehabilitation, and memory care. The facility caters to residents with diverse needs, aiming to create a supportive environment for those recovering from illness or managing chronic conditions.
Dining & Activities
The facility offers diverse dining options tailored to residents’ preferences, with staff attentive to dietary needs. Activities are organized to engage residents, fostering social interaction and enjoyment. Families have noted the effort put into special events, such as seasonal celebrations that enhance the community atmosphere.
Room for Improvement
While many families have praised the care provided, there are notable concerns regarding cleanliness and staffing levels. Some reviews mention unsanitary conditions and inadequate responses to residents’ needs, indicating that improvements in these areas are necessary for a better overall experience.
Summary
Intersect Healthcare of Grandville is committed to delivering compassionate care through skilled nursing, rehabilitation, and memory care services. While many families report positive experiences and a supportive environment, there are significant concerns regarding staffing and cleanliness that potential residents and their families should consider when evaluating their options.