Overview
Intersect Healthcare of Elmwood, located in Detroit, Michigan, is a skilled nursing and rehabilitation facility that has been serving the community for over 30 years. The center offers a range of services, including long-term care and hospice care, with a focus on helping residents achieve the highest level of independence possible. The dedicated clinical team aims to create individualized care plans to support recovery and enhance the quality of life for residents.
Services & Support
The facility provides both short-term and long-term care, catering to a variety of needs. They focus on rehabilitation, ensuring that residents have access to specialized nurses, therapists, and caregivers. This support is designed to assist individuals in their recovery, whether they are recovering from surgery, an accident, or illness.
Care Approach & Staff
Intersect Healthcare emphasizes a compassionate approach to care, with a professional staff committed to the well-being of residents. However, reviews indicate mixed experiences regarding staff responsiveness and care quality. Some families have reported issues with staff attentiveness and professionalism, raising concerns about the overall care provided.
Who They Serve
The facility serves a diverse population, including individuals in need of skilled nursing care, rehabilitation, and hospice services. It aims to support residents in regaining their independence and improving their quality of life.
Location & Access
Intersect Healthcare of Elmwood is situated in Detroit, making it accessible for families in the surrounding areas. However, some reviews have highlighted concerns about the facility’s maintenance and overall environment.
What Families Say
Feedback from families has been varied. While some express gratitude for the support received from individual staff members, others have reported significant concerns regarding care quality, cleanliness, and staff responsiveness. Instances of inadequate care and lack of attention to residents’ needs have been noted, leading some families to seek alternative facilities.
Room for Improvement
Several reviews suggest that there are areas requiring attention, particularly in staff training and facility maintenance. Families have mentioned issues with responsiveness, cleanliness, and overall staff engagement, indicating a need for improvements in these areas to enhance the resident experience.
Summary
Intersect Healthcare of Elmwood offers essential services for skilled nursing, rehabilitation, and hospice care in Detroit, Michigan. While the facility aims to provide compassionate and individualized care, feedback from families highlights a need for improvements in staff responsiveness and facility conditions. Families considering this facility should weigh these factors carefully when making a decision for their loved ones.
