Overview
Imperial Care Center, located in Studio City, California, provides skilled nursing and rehabilitation services for individuals requiring assistance with daily living and medical care. The facility aims to offer support and understanding for residents, particularly those coping with memory-related conditions.
Services & Support
The center offers a range of services, including skilled nursing care and rehabilitation therapies designed for individuals recovering from various medical conditions. The staff is trained to provide the necessary support for residents, including those with Alzheimer’s and other memory-related issues.
Care Approach & Staff
While some families have praised the professionalism of certain staff members, including social workers and activity assistants, there have been significant concerns regarding the overall care approach. Reports of neglect and inadequate supervision have surfaced, with claims that residents were left unsupervised and unsanitary conditions were present. Some staff members appeared overwhelmed, leading to a disconnect in patient care.
Who They Serve
Imperial Care Center serves individuals requiring skilled nursing care, particularly those with memory care needs. The facility supports residents who depend on staff for daily activities and medical assistance.
Levels of Care
The center provides skilled nursing services and rehabilitation therapies tailored to meet the needs of residents at various stages of recovery and care.
Living Options & Amenities
Imperial Care Center offers a supportive environment with activities designed to engage residents. Families have noted improvements in cleanliness and the presence of enjoyable events, such as dancing and holiday celebrations, which contribute to residents’ overall well-being.
What Families Say
Feedback from families has been mixed. While some have shared positive experiences regarding the care provided and the activities available, others have raised serious concerns about neglect and the quality of care. Reports of residents being left in unsanitary conditions and insufficient staff attention have led to calls for vigilance among families.
Room for Improvement
There are notable areas for improvement, particularly regarding staff-to-resident ratios and the overall attentiveness of care. Families have expressed concerns about neglect and the need for better monitoring of residents to ensure their safety and dignity.
Summary
Imperial Care Center offers skilled nursing and rehabilitation services in Studio City, California, with a focus on supporting residents with memory care needs. While there are positive aspects of the facility, including engaging activities and dedicated staff, significant concerns regarding neglect and care quality must be addressed to enhance the overall experience for residents and their families.