Overview
Hyattsville, located in Hyattsville, Maryland, is a nursing and rehabilitation center that aims to provide professional care and support to its residents. The facility offers a range of services designed to assist individuals in their recovery and daily living.
Services & Support
Hyattsville Nursing and Rehab offers various therapeutic services, including physical therapy and occupational therapy, tailored to meet individual recovery needs. The facility also provides social worker support to assist residents and their families through the rehabilitation process.
Care Approach & Staff
The staff at Hyattsville is described as compassionate and dedicated, working to ensure that each resident’s needs are met. Many reviews highlight the professionalism and attentiveness of the staff, particularly in the therapy departments. However, there are concerns regarding management and staff availability, with some residents reporting instances of neglect and inadequate supervision.
Living Options & Amenities
The facility is noted for being clean and well-maintained, providing a comfortable environment for residents. However, multiple reviews mention unpleasant odors, particularly related to cleanliness issues, which have raised concerns among families.
Dining & Activities
While some meals, particularly breakfast, have been criticized for lacking quality, lunch and dinner options were generally deemed adequate. However, dietary needs, such as vegetarian options, have not been consistently met, leading to dissatisfaction among residents and their families.
What Families Say
Overall feedback from families is mixed. Many express gratitude for the care their loved ones received, particularly in therapy and nursing staff. However, there are significant concerns regarding the facility’s management, cleanliness, and the overall environment, with some families strongly advising against placing loved ones in the facility due to reported neglect and poor conditions.
Room for Improvement
Numerous reviews indicate areas that require attention, including the need for better management oversight, improved cleanliness, and a more responsive staff. Families have reported issues with staff availability and the adequacy of care, particularly during peak times.
Summary
Hyattsville Nursing and Rehab offers essential rehabilitation services in a generally clean environment, but it faces challenges related to management and staff responsiveness. Families considering this facility should weigh both the positive aspects of the care provided against the concerns raised by others regarding the overall quality of the environment and service.
