Overview
Hooverwood Living, located in Indianapolis, Indiana, has been providing care and services to the elderly for over a century. Originally established as the Jewish Shelter House in 1902 and later known as the Borinstein Home, Hooverwood has evolved into a respected skilled nursing facility. It specializes in rehabilitation, dementia care, and adult day services, operating as a nonprofit with Medicare and Medicaid certifications.
Services & Support
Hooverwood Living offers a range of services, including skilled nursing, rehabilitation, assisted living, and memory care. The facility prides itself on providing compassionate, individualized care tailored to the needs of each resident. The staff includes knowledgeable nurses, aides, and therapists who are committed to ensuring the well-being of all residents.
Care Approach & Staff
The care approach at Hooverwood is centered on person-centered care, which emphasizes the importance of treating residents with dignity and respect. Families have noted the attentiveness and kindness of the staff, with many expressing appreciation for their responsiveness to questions and concerns. The team includes social workers who assist families in navigating care options and addressing any issues that arise.
Dining & Activities
Residents at Hooverwood enjoy a variety of dining options, with many reviews highlighting the quality of the meals served. The dining experience is complemented by numerous activities designed to engage residents and promote social interaction. Families have mentioned that their loved ones appreciate the delicious food and the opportunity to participate in wellness programs.
What Families Say
Feedback from families generally reflects a high level of satisfaction with the care provided at Hooverwood. Many have praised the staff for their attentiveness and the welcoming atmosphere of the facility. However, some reviews have raised concerns regarding the consistency of care provided by aides, with reports of missed meals and delays in medication administration. Overall, families appreciate the communication and support offered by the staff, with many feeling reassured about their loved ones’ well-being.
Room for Improvement
While many families have had positive experiences at Hooverwood, there are areas noted for improvement. Some reviews mention issues with the responsiveness of aides and occasional lapses in care, such as missed meals and delays in assistance. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Hooverwood Living provides a nurturing environment for seniors in Indianapolis, Indiana, with a focus on individualized care and community involvement. While the facility has received commendations for its staff and services, attention to certain operational challenges could further elevate the quality of care. Families considering Hooverwood can find reassurance in the positive experiences shared by many residents and their loved ones.
