Overview
Hillview Health and Rehabilitation Center, located in Elizabethton, Tennessee, is a nursing home that offers both long-term and short-term care for patients. The facility provides rehabilitation services, including physical therapy, occupational therapy, and speech therapy, aimed at helping residents achieve their wellness goals.
Services & Support
The center offers a variety of rehabilitation services tailored to meet the needs of its residents. These include physical therapy, occupational therapy, and speech therapy, which are essential for those recovering from illness or injury. Additionally, social worker support is available to assist families in navigating care plans and addressing any concerns.
Care Approach & Staff
While some reviews highlight positive experiences with staff and their caring approach, others express serious concerns regarding the treatment of residents. Reports of neglect, poor communication, and disrespectful behavior from certain staff members have been noted. Some families have observed that the level of care can vary significantly, particularly for long-term residents, who may not receive the same attention as short-term patients.
Who They Serve
Hillview serves a diverse population, including those requiring rehabilitation after hospitalization and individuals in need of long-term care. The facility caters to patients with varying levels of mobility and health needs.
Levels of Care
The center provides both short-term rehabilitation and long-term care options. While short-term care has received praise for its rehabilitation services, long-term residents may experience challenges related to staff attention and care quality.
Living Options & Amenities
The facility is noted for its cleanliness, which is a significant positive aspect mentioned in several reviews. However, there are mixed feelings about the overall environment, with some families expressing concern about the treatment of residents.
What Families Say
Feedback from families varies widely. Some families appreciate the cleanliness and the kindness of certain staff members, describing their loved ones’ experiences positively. However, numerous reviews express dissatisfaction with the care provided, citing instances of neglect and poor treatment. Families have shared distressing stories of their loved ones’ experiences, leading them to recommend caution when considering Hillview for long-term care.
Room for Improvement
Several reviews indicate a need for improvement in staff training and communication. Families have reported instances of neglect, lack of attention to residents’ needs, and insufficient support for those who are unable to advocate for themselves. Ensuring consistent staffing and training may enhance the quality of care provided.
Summary
Hillview Health and Rehabilitation Center offers a range of rehabilitation and long-term care services in Elizabethton, Tennessee. While the facility maintains a clean environment and some staff members are praised for their care, numerous reviews highlight serious concerns regarding the treatment of residents and the quality of care, particularly for long-term patients. Families considering this facility should weigh the mixed feedback and assess their loved ones’ specific needs.
