Overview
Hilltop Center, located in Hilltop, West Virginia, is a skilled nursing facility that provides post-hospital, short-term rehabilitation as well as long-term and respite care. The center is dedicated to meeting the medical and rehabilitation needs of individuals recovering from illness or injury. Hilltop Center is recognized as an AHCA Bronze Quality Award Winner and is a We Honor Veterans community partner.
Services & Support
Hilltop Center offers a range of services including skilled nursing, rehabilitation, and respite care. The facility is equipped to handle the needs of both short-term and long-term residents. Many reviewers have highlighted the quality of physical therapy provided, noting that the therapy team is effective and supportive in helping residents regain their strength and mobility.
Care Approach & Staff
The staff at Hilltop Center is frequently described as kind, helpful, and knowledgeable about residents’ conditions. Reviewers have expressed appreciation for the attentive care provided by nurses and therapy staff. However, some feedback indicates that staffing levels, particularly during night shifts, may be insufficient to meet the needs of all residents effectively.
Dining & Activities
While the facility is noted for being clean and well-maintained, several reviews indicate that the dining experience could be improved. Comments about the food often mention that it lacks variety and that portion sizes may not adequately meet residents’ needs. Suggestions have been made to adjust meal times to better accommodate residents’ schedules.
What Families Say
Feedback from families has been mixed. Many appreciate the care and attention their loved ones receive, with some stating they felt their family members were treated well and received necessary therapy. Others, however, have raised concerns about communication with families and the management of personal belongings, indicating that there is room for improvement in these areas.
Summary
Hilltop Center provides a supportive environment for rehabilitation and skilled nursing care, with a dedicated staff committed to helping residents recover. While the quality of therapy and nursing care is often praised, families should be aware of potential challenges regarding communication and dining services. Overall, Hilltop Center appears to be a viable option for those seeking care in the Hilltop area.