Overview
Hillcrest Village, located in Jeffersonville, Indiana, is a senior care community that aims to provide compassionate care through a dedicated team of professionals. The facility offers a range of services, including assisted living, memory care, skilled nursing, rehabilitation, and hospice care. The staff is described as caring and committed, striving to create a supportive environment for residents and their families.
Services & Support
Hillcrest Village provides a variety of services designed to meet the needs of seniors, including assisted living, memory care, skilled nursing, rehabilitation, and hospice care. The facility also offers respite care and independent living options. The therapy department has received positive feedback for its knowledgeable and patient staff, who work hard to support residents in their recovery and rehabilitation efforts.
Care Approach & Staff
The staff at Hillcrest Village is generally regarded as caring and attentive. Many reviews highlight specific team members who have gone above and beyond to provide support and comfort to residents. However, there are mixed experiences, with some reports of staff being overwhelmed or not responsive to urgent needs. Overall, the nursing and therapy teams are recognized for their dedication to resident care.
Who They Serve
Hillcrest Village serves a diverse population of seniors, including those in need of short-term rehabilitation, long-term care, and hospice services. The facility accommodates residents with varying levels of care needs, from those requiring assistance with daily activities to those needing more intensive medical support.
Living Options & Amenities
The community offers various living options, including assisted living apartments and independent living arrangements. Residents can participate in a range of activities designed to promote engagement and socialization, such as movies and games. However, some reviews express concerns about the overall cleanliness and hygiene of the facility, which could impact the living experience.
Dining & Activities
Dining experiences at Hillcrest Village have received mixed reviews, with some residents finding the food quality lacking. The activities team is noted for organizing events that encourage resident participation, contributing to a vibrant community atmosphere. Feedback indicates that while some residents enjoy the activities offered, others have raised concerns about the overall dining experience.
Room for Improvement
Several reviews indicate areas for improvement at Hillcrest Village. Concerns have been raised about hygiene standards, with reports of unclean facilities and shared bathrooms. Additionally, some residents have experienced issues with staff responsiveness and the overall atmosphere, which some describe as depressive. Addressing these concerns could enhance the living experience for residents.
Summary
Hillcrest Village in Jeffersonville, Indiana, offers a range of senior care services in a community-focused environment. While the staff is often praised for their dedication and compassion, there are notable concerns regarding hygiene, responsiveness, and dining quality. Families considering Hillcrest Village for their loved ones should weigh these factors alongside the positive experiences reported by others.