Overview
Hidden Valley Center, located in Oak Hill, West Virginia, has been a part of the community for over 30 years. This facility offers both short-stay rehabilitation and long-term care options, including a specialized Memory Support Unit for individuals with Alzheimer’s or dementia. With a focus on providing quality care, Hidden Valley Center aims to create a supportive environment for residents and their families.
Services & Support
Hidden Valley Center provides a comprehensive range of services, including skilled nursing care, rehabilitation, and specialized memory care. The facility offers Physical, Speech, Occupational, and Respiratory Therapy, ensuring that residents receive the therapy they need to recover and maintain their health. The center also features a Memory Support Unit known as Mary’s Garden, designed specifically for residents with cognitive impairments.
Care Approach & Staff
The staff at Hidden Valley Center is noted for their caring and professional demeanor. Many reviews highlight the friendly and skilled team members who are dedicated to providing a high standard of care. Families appreciate the communication from staff, who keep them informed about their loved ones’ needs and progress. However, there have been some concerns regarding the consistency of care and staff responsiveness in certain situations.
Living Options & Amenities
Residents at Hidden Valley Center enjoy comfortable accommodations equipped with telephone service, Direct TV, and free wireless internet. The facility features a clean and well-maintained environment, which has received positive feedback from families. Additionally, residents can participate in various activities organized seven days a week, promoting engagement and socialization.
Dining & Activities
Dining at Hidden Valley Center is described as restaurant-style, with meals prepared by a dedicated culinary team. Many reviews commend the quality of food provided, although some feedback suggests that there may be inconsistencies in meal preparation. The facility also offers a full schedule of activities, helping to enhance the residents’ daily experiences.
What Families Say
Families express a range of experiences at Hidden Valley Center. Many appreciate the caring staff and the clean environment, stating that it feels like a family setting. Positive remarks highlight the effective communication and support provided by the staff. However, some families have raised concerns about specific aspects of care, emphasizing the need for improvement in certain areas.
Room for Improvement
While Hidden Valley Center receives praise for its overall care and environment, some reviews indicate areas needing attention. Issues such as maintenance of the facility’s exterior and consistency in resident care have been noted. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Hidden Valley Center in Oak Hill, West Virginia, is a well-established facility offering a variety of care services, including skilled nursing and rehabilitation. The center is committed to providing quality care and support to residents, with a focus on clean living spaces and engaging activities. While many families report positive experiences, there are areas identified for improvement, particularly regarding care consistency and facility maintenance.