Overview
Heritage Manor Stratmore, located in Shreveport, Louisiana, is a health care community designed to support individuals in recovering, rehabilitating, and residing according to their specific needs. The facility offers a welcoming environment where residents can receive skilled nursing services and rehabilitation therapies tailored to enhance their well-being.
Services & Support
Heritage Manor Stratmore provides a range of services, including skilled nursing and rehabilitation therapies. These services are particularly beneficial for individuals recovering from surgery or medical events such as heart attacks or strokes. The facility also offers long-term care for those requiring ongoing medical monitoring, ensuring that residents receive the necessary support in a homelike atmosphere.
Care Approach & Staff
The staff at Heritage Manor Stratmore is noted for their friendliness and helpfulness, fostering a positive atmosphere for residents and their families. Many reviews highlight the caring nature of the team, with staff members described as loving and attentive. The admissions process is personalized, with staff taking the time to communicate with families about care expectations and goals, which contributes to a collaborative approach to health and safety.
Who They Serve
Heritage Manor Stratmore serves a diverse population, including individuals needing short-term rehabilitation as well as those requiring long-term care. The facility is equipped to support residents with various needs, including memory care, ensuring that each individual receives appropriate attention and support.
Living Options & Amenities
The community is designed to be both beautiful and functional, with clean and pleasant surroundings. Residents enjoy a range of activities aimed at nurturing their body, mind, and spirit. The facility’s outdoor areas, featuring magnolias and ponds, provide a serene environment for relaxation and social interaction.
Dining & Activities
Reviews indicate that the dining experience at Heritage Manor Stratmore is positive, with residents enjoying meals that are well-prepared and satisfying. The facility also offers various activities to engage residents, contributing to their overall happiness and well-being.
What Families Say
Families express gratitude for the care their loved ones receive at Heritage Manor Stratmore. Many highlight the positive interactions between staff and residents, noting that their relatives feel safe and well-treated. While the majority of experiences are positive, some concerns have been raised regarding specific areas of care, particularly in memory care, indicating a need for ongoing attention in those aspects.
Room for Improvement
While many families report satisfaction with the care provided, there are mentions of issues within the dementia care unit, where some staff interactions have been perceived as less than ideal. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Heritage Manor Stratmore offers a supportive and caring environment for individuals in need of rehabilitation and long-term care. With a dedicated staff and a focus on personalized care, the facility aims to create a nurturing atmosphere where residents can thrive. Families appreciate the commitment to safety and well-being, making it a community worth considering for those seeking quality care in Shreveport, Louisiana.
