Overview
Heritage at Brandon Place, located in Oklahoma City, Oklahoma, offers a range of healthcare services in a comfortable and remodeled environment. The facility provides skilled nursing care, rehabilitation services, and options for independent living. The staff aims to include residents and their families in the healthcare decision-making process to help maintain the highest level of function and ability for each individual.
Services & Support
Heritage at Brandon Place provides a full spectrum of services, including skilled nursing care, rehabilitation, and respite care for home caregivers. The facility emphasizes compassionate healthcare, healthy meal options, and a variety of activities designed to engage residents.
Care Approach & Staff
The staff at Heritage at Brandon Place is described as compassionate and professional, although reviews indicate variability in care quality. Some residents have reported positive experiences with staff members, particularly in rehabilitation and physical therapy, while others have expressed concerns about staffing levels and responsiveness to resident needs.
Living Options & Amenities
Residents benefit from a range of living options, including independent and assisted living. The facility is noted for its clean environment, although some reviews have raised concerns about maintenance and management practices.
Dining & Activities
Heritage at Brandon Place offers meals and a variety of activities for residents. However, feedback on the quality of food has been mixed, with some residents expressing dissatisfaction with meal options.
What Families Say
Feedback from families and residents is varied. Some appreciate the care and support provided, highlighting the positive interactions with certain staff members and the cleanliness of the facility. Conversely, several reviews express serious concerns regarding care quality, responsiveness, and management issues. Issues such as delays in assistance and inadequate communication have been noted, leading to a sense of frustration among families.
Room for Improvement
Multiple reviews indicate a need for improvement in staffing and management practices. Concerns about response times to call buttons, cleanliness in certain areas, and overall resident care have been raised. Families are encouraged to remain vigilant and involved in their loved ones’ care.
Summary
Heritage at Brandon Place offers a range of services in a remodeled facility in Oklahoma City. While some residents and families report positive experiences with care and support, numerous reviews highlight significant concerns about staffing, management, and responsiveness. Families considering this facility should weigh both the positive feedback and the critical reviews to make an informed decision.
