Overview
Hartford Nursing and Rehabilitation, located in Detroit, Michigan, offers a range of services for individuals in need of long-term care and short-term sub-acute rehabilitation. This facility features modern amenities and strives to provide high-quality care. It is situated near the DMC Sinai-Grace Hospital and has been serving the community for years.
Services & Support
Hartford Nursing and Rehabilitation provides a comprehensive array of post-hospital services, including short-term rehabilitation and long-term nursing care. The facility has a newly built rehabilitation wing that features a state-of-the-art physical therapy gym, case management, discharge planning, and social work support. Residents can also access dietary and nutritional services tailored to their needs.
Care Approach & Staff
The staff at Hartford Nursing and Rehabilitation is described as professional and compassionate, with a focus on personalized care. However, feedback indicates that communication could be improved, as some family members reported challenges in receiving timely updates about their loved ones’ conditions. While many staff members are noted for their kindness, there were instances of unprofessional behavior that affected the overall experience.
Who They Serve
The facility caters to a diverse population, including those in need of rehabilitation after hospitalization and individuals requiring ongoing nursing care. The services are designed to support residents in regaining independence and managing their health effectively.
Living Options & Amenities
Hartford Nursing and Rehabilitation features a clean and modern environment with various living options, including private and semi-private rooms. The facility is noted for its pleasant atmosphere, although it has received mixed reviews regarding the staff’s attentiveness and the overall quality of care provided.
Dining & Activities
The dining experience at Hartford is generally viewed positively, with residents enjoying the meals offered. However, there are concerns regarding food temperature and allergies, which families are advised to monitor closely. Activities are available, though some families noted that the schedule primarily benefits the nursing home side rather than the rehabilitation side.
What Families Say
Reviews reflect a mix of experiences at Hartford Nursing and Rehabilitation. Many families appreciate the cleanliness of the facility and the compassionate care from certain staff members, particularly in physical therapy. However, several families express significant concerns regarding neglect and poor communication, leading to feelings of distress and dissatisfaction with the care their loved ones received.
Room for Improvement
Feedback indicates that Hartford Nursing and Rehabilitation could enhance its communication with families and improve staff engagement during care. Instances of neglect and inadequate support during critical moments have been highlighted, suggesting a need for better training and oversight to ensure all residents receive the attention they require.
Summary
Hartford Nursing and Rehabilitation offers a range of services in a clean and modern facility. While many staff members are praised for their compassion and professionalism, there are notable concerns regarding communication and care quality. Families considering this facility should weigh the positive aspects alongside the reported challenges to make an informed decision for their loved ones.
