Overview
Harmony Utica Ridge, located in Davenport, Iowa, offers a combination of skilled nursing, rehabilitation, and hospice care in a modern and tranquil setting. The facility is designed to provide personalized care that aims to enhance the quality of life for its residents. With a focus on wellness and recovery, Harmony Utica Ridge strives to create a welcoming atmosphere for both patients and their families.
Services & Support
Harmony Utica Ridge provides a range of services including skilled nursing, physical therapy, and hospice care. The rehabilitation program is comprehensive, offering specialized physical, occupational, and speech therapy aimed at enhancing mobility and independence. The facility also emphasizes wound care with an interdisciplinary approach, ensuring that residents receive effective management for chronic conditions.
Care Approach & Staff
The care approach at Harmony Utica Ridge is centered around individualized attention, with a staff that is described as friendly, caring, and knowledgeable. Many reviews highlight the dedication of the nursing and therapy staff, who are noted for their compassion and ability to motivate residents during rehabilitation. However, experiences with night staff have been mixed, with some families reporting instances of neglect and poor responsiveness.
Living Options & Amenities
The facility features a beautiful, recently remodeled building that is both clean and comfortable. Residents enjoy contemporary rooms and suites designed to foster a peaceful environment. Amenities include access to a state-of-the-art therapy gym and various recreational activities to keep residents engaged.
What Families Say
Reviews from families are varied; while many commend the quality of care and the facility’s inviting atmosphere, there are significant concerns regarding the responsiveness of night staff and instances of neglect. Positive feedback often highlights the effectiveness of the rehabilitation services and the overall cleanliness of the facility. However, some families express dissatisfaction with the level of care received, particularly during night shifts.
Room for Improvement
There are notable concerns regarding the responsiveness of night staff, with multiple reviews indicating that residents may not receive timely assistance when needed. Additionally, some families reported issues with medication management and communication from staff, suggesting that there may be areas for improvement in overall care consistency.
Summary
Harmony Utica Ridge in Davenport, Iowa, presents a blend of skilled nursing, rehabilitation, and hospice services in a modern and supportive environment. While many families appreciate the dedicated staff and quality rehabilitation services, concerns about night staff performance and care inconsistencies indicate that potential residents and their families should carefully consider their options.
