Overview
Harbor House Rehabilitation & Nursing Center, located in Hingham, Massachusetts, is a 142-bed skilled nursing center that provides both short-term rehabilitation and long-term care. Established in 1995, the facility is known for its commitment to high-quality medical, nursing, and rehabilitative care. Harbor House offers a range of services, including a Short Stay Unit for post-hospital transitional care, specialized orthopedic programs, cardiac and pulmonary care, and diabetes disease management.
Services & Support
Harbor House provides a variety of services tailored to meet the needs of its residents. This includes skilled nursing care, physical and occupational therapy, and social worker support. The facility is dedicated to ensuring each resident receives compassionate care, with many families noting the attentive and supportive nature of the staff. Activities and dining options are also part of the resident experience, contributing to a well-rounded stay.
Care Approach & Staff
The care approach at Harbor House emphasizes compassion and respect. Reviews highlight the dedication and professionalism of the nursing team, aides, and administrative staff. Many families express appreciation for how staff members treat residents with dignity, ensuring their comfort and well-being. The physical therapy team is particularly noted for their effectiveness and ability to motivate residents during rehabilitation sessions.
Who They Serve
Harbor House serves a diverse population, including individuals requiring short-term rehabilitation following hospital stays and those needing long-term care. Families have praised the facility for its ability to cater to the specific needs of residents, including those recovering from surgery or managing chronic conditions.
Living Options & Amenities
The facility is designed to feel welcoming and homelike, with clean and well-maintained spaces. Residents can enjoy a variety of amenities, including a pub, library, and Island Lounge. Outdoor spaces, such as a sunny courtyard and shaded patio, offer a pleasant environment for relaxation and socialization.
Dining & Activities
Dining at Harbor House includes a range of options, with some reviews indicating that the food is average but satisfactory. The facility also offers various activities beyond typical options like bingo, including baking classes and a monthly dining club where residents can order from local restaurants. These activities help foster a sense of community among residents.
What Families Say
Feedback from families is mixed. Many express gratitude for the compassionate care their loved ones receive, highlighting the attentiveness of the nursing staff and the overall positive atmosphere. However, there are also reports of issues related to communication and care quality in certain instances. While some families have had wonderful experiences, others have raised concerns regarding the handling of personal items and the responsiveness of administration.
Room for Improvement
Some reviewers have noted areas needing improvement, including communication about care plans and better handling of personal belongings. Instances of neglect and inadequate responses to concerns have been reported, indicating a need for enhanced staff training and management oversight.
Summary
Harbor House Rehabilitation & Nursing Center offers a range of skilled nursing and rehabilitation services in a compassionate environment. While many families appreciate the quality of care and the supportive staff, there are concerns regarding communication and certain operational practices that could be improved. Overall, the facility is well-regarded for its commitment to resident well-being, making it a potential option for families seeking care for their loved ones in Hingham.