Overview
Greenwood Center, located in Warwick, Rhode Island, provides skilled nursing and short-term rehabilitation therapy. Affiliated with Genesis HealthCare, the center has been serving Kent County since 1964 and accommodates up to 123 residents and patients at a time.
Services & Support
Greenwood Center offers a range of services including skilled nursing, rehabilitation, and hospice care. Residents have access to physical therapy and occupational therapy, which have received positive feedback for their effectiveness in helping patients regain mobility and strength. The support from social workers is also highlighted as a valuable resource for families navigating care options.
Care Approach & Staff
The staff at Greenwood Center includes nurses, certified nursing assistants (CNAs), and other healthcare professionals. While some reviews commend the kindness and attentiveness of certain staff members, concerns have been raised about the overall staffing levels and responsiveness. Some families have reported positive experiences with specific nurses who showed exceptional care, while others noted instances of rudeness from front office staff.
Who They Serve
Greenwood Center serves a diverse population, including individuals requiring skilled nursing care and those in need of rehabilitation services. Families have expressed gratitude for the support provided during difficult times, particularly for residents with complex health needs.
Living Options & Amenities
The facility provides a clean environment, although some reviews indicate issues with room cleanliness and maintenance. Residents are expected to have their personal belongings, but there have been troubling reports of lost items during transitions between rooms.
Dining & Activities
Feedback on the dining experience at Greenwood Center has been mixed. While some residents find the food satisfactory, others have expressed dissatisfaction, particularly concerning dietary restrictions not being adequately accommodated.
What Families Say
Family experiences at Greenwood Center vary significantly. Many appreciate the care provided during critical times, noting that some staff members were particularly attentive. However, there are also serious concerns regarding communication and the handling of personal belongings, which have left some families feeling distressed.
Room for Improvement
There are notable concerns regarding staff responsiveness and the overall cleanliness of the facility. Some families reported difficulties in communication, particularly when trying to reach their loved ones or address care-related issues. Improvements in these areas could enhance the overall experience for residents and their families.
Summary
Greenwood Center offers skilled nursing and rehabilitation services in Warwick, Rhode Island. While many families have expressed gratitude for the care and support received, there are significant concerns regarding staffing, communication, and facility maintenance that potential residents and their families should consider.
