Overview
Green Valley Healthcare & Rehabilitation Center, located in North Richland Hills, Texas, offers a comprehensive range of skilled nursing, rehabilitation, memory care, and long-term care services. The facility is dedicated to providing compassionate care in a safe and comfortable environment, striving to create a “home away from home” for residents. With 24/7 nursing care and specialized rehabilitation services, Green Valley aims to support individuals recovering from medical interventions or managing chronic conditions.
Services & Support
The center provides a variety of services, including skilled nursing, rehabilitation, memory care, hospice care, and respite services. Their interdisciplinary team develops individualized care plans to address the medical, spiritual, psychological, and cultural needs of residents. Families can expect a focus on holistic care, ensuring that all aspects of a resident’s well-being are considered.
Care Approach & Staff
Green Valley emphasizes compassionate care, with many reviews highlighting the kindness and support provided by staff members, including nurses and aides. Families have noted that the team is generally accommodating and responsive, although some concerns have been raised about the timeliness of responses to call buttons, particularly during busy periods. The staff’s dedication to maintaining a clean and safe environment has also been positively acknowledged.
Living Options & Amenities
Residents can expect a clean and well-maintained facility. Many reviews mention the cleanliness of rooms and common areas, with daily housekeeping reported. The center also provides a variety of dining options, including an alternate menu to accommodate different preferences. Residents have expressed satisfaction with the food quality, noting that meals are enjoyable and nutritious.
What Families Say
Feedback from families is mixed. Many express gratitude for the care their loved ones receive, highlighting the supportive nature of the staff and the overall positive environment. However, there are serious concerns raised in some reviews regarding neglect and inadequate care, particularly in critical situations. Families have emphasized the importance of thorough research and caution when considering this facility for their loved ones.
Room for Improvement
While many families appreciate the care provided, there are notable concerns regarding response times to call buttons, which can sometimes exceed 30 minutes. Additionally, some reviews mention issues of neglect and unsanitary conditions that have raised alarms among families, suggesting a need for improved oversight and accountability within the facility.
Summary
Green Valley Healthcare & Rehabilitation Center provides a range of services designed to support individuals in need of skilled nursing and rehabilitation. While many families report positive experiences with staff and care quality, there are significant concerns regarding neglect and response times that potential residents and their families should consider. As always, thorough research and personal visits are recommended when evaluating care options for loved ones.