Overview
Good Shepherd Village, located in Springfield, Ohio, is a Medicare- and Medicaid-certified skilled nursing facility that offers a range of care services including long-term care and short-term rehabilitation. The facility is designed to provide a home-like environment, allowing residents to bring personal belongings to make their space comfortable.
Services & Support
Good Shepherd Village provides 24-hour skilled nursing care, rehabilitation services, and respite care. The facility employs a team of professionals, including physicians, social workers, and nutritionists, to ensure that residents receive comprehensive care tailored to their individual needs.
Care Approach & Staff
The care approach at Good Shepherd Village focuses on creating a supportive and nurturing environment for residents. While some families have reported positive experiences with specific staff members, there have been concerns regarding staff responsiveness and attentiveness. A few reviews noted that caregivers sometimes appeared distracted, which raised concerns about the level of attention given to residents.
Who They Serve
Good Shepherd Village serves a diverse population, including individuals requiring long-term skilled nursing care, rehabilitation after illness or injury, and respite care for short stays. The facility aims to support both residents and their families during challenging times.
Dining & Activities
The dining experience at Good Shepherd Village has received mixed feedback. While some residents reported enjoying the activities and social interactions, others expressed dissatisfaction with the food quality, citing issues such as cold and undercooked meals. However, many residents appreciate the various activities offered, which contribute to a more engaging atmosphere.
What Families Say
Families have shared a range of experiences at Good Shepherd Village. Some praised the caring nature of the staff and the positive impact on their loved ones’ health and well-being, noting significant improvements in their conditions. Conversely, there are reports of inadequate communication from the nursing staff, particularly regarding updates on residents’ health, which has caused frustration among families.
Room for Improvement
Several reviews highlighted areas needing attention, particularly around communication and staff responsiveness. Families expressed concerns about the frequency and quality of updates from nursing staff, as well as the overall attentiveness of caregivers. Addressing these issues could enhance the experience for both residents and their families.
Summary
Good Shepherd Village offers a variety of skilled nursing and rehabilitation services in a home-like setting. While many families have had positive experiences with the care provided, there are significant concerns regarding communication and staff attentiveness. Prospective residents and their families may wish to consider these factors when evaluating care options.
