Overview
Good Samaritan Towers I, located in El Paso, Texas, offers independent living options for seniors. The facility features a multi-level apartment complex equipped with elevators, making it accessible for residents. The community center is described as pleasant and organized, contributing to a peaceful living environment.
Services & Support
The facility provides rehabilitation services, although experiences with daily care have been mixed. Some residents have noted that while rehabilitation specialists are attentive, the overall daily care may not meet expectations. Concerns have been raised regarding the responsiveness of staff, particularly in urgent situations.
Care Approach & Staff
Feedback indicates that staff may be overwhelmed and under-resourced, leading to delays in care. Residents have expressed frustration with the time it takes for assistance to arrive when using call buttons, sometimes waiting up to 20 minutes. Additionally, there have been observations that staff may not be as available or attentive as needed, with some areas of the facility appearing less monitored.
Who They Serve
Good Samaritan Towers I is designed for seniors seeking independent living arrangements. The facility caters to older adults who may require some assistance but are primarily capable of managing their daily activities.
Living Options & Amenities
The living environment is characterized by its three floors and well-maintained facilities. Residents appreciate the aesthetics of the community, which includes a community center that is spacious and well-lit with natural light.
Dining & Activities
While specific details about dining options were not provided, the community center serves as a venue for gatherings, indicating opportunities for social activities.
Location & Access
The facility is located in El Paso, Texas, with accessibility features such as elevators to accommodate residents on different floors. However, parking availability has been noted as a concern, with limited space for visitors.
Room for Improvement
There are significant concerns regarding the level of care provided, particularly for residents needing assistance with daily activities. Feedback suggests that improvements in staffing and response times are necessary to enhance the overall care experience.
Summary
Good Samaritan Towers I offers a community for independent living in El Paso, Texas, with a focus on providing a pleasant living environment. However, potential residents and their families should be aware of reported issues regarding the quality of daily care and staff availability, which may impact the overall experience.
