Overview
Good Samaritan Society – St. Vincent’s, located in Bismarck, North Dakota, offers rehabilitation and long-term care services. The facility has been serving the Bismarck community since 1941 and aims to provide a supportive environment focused on the dignity and needs of its residents.
Services & Support
The services at Good Samaritan Society – St. Vincent’s include skilled nursing, rehabilitation, and hospice care. The facility also provides social worker support to assist families in navigating care options and addressing individual needs.
Care Approach & Staff
While some reviews highlight positive interactions with nurses and therapists, there are notable concerns regarding the overall responsiveness of the staff. Instances of delayed responses to call lights and inadequate assistance have been reported. Families have expressed frustration over the lack of compassion and professionalism from certain staff members, which can impact the care experience.
Who They Serve
The facility serves a diverse population, including individuals requiring rehabilitation after surgery or illness, as well as those needing long-term care. However, experiences shared by families indicate significant variability in the quality of care provided.
Levels of Care
Good Samaritan Society – St. Vincent’s offers various levels of care, including skilled nursing and hospice services. The facility aims to support residents through transitional stays for rehabilitation, although some families have reported challenges in receiving timely assistance.
Dining & Activities
Concerns have been raised regarding the dining experience, with multiple reviews noting that meals are often served cold and may not meet residents’ preferences. Families have expressed dissatisfaction with meal delivery and overall dining quality, which is an important aspect of the care experience.
Room for Improvement
Feedback indicates several areas for improvement, particularly in staffing responsiveness and meal service. Families have noted that delays in assistance and a lack of attentive care can lead to negative experiences for residents. Enhancing staff training and improving communication may help address these concerns.
Summary
Good Samaritan Society – St. Vincent’s provides essential rehabilitation and long-term care services in Bismarck, North Dakota. While the facility has a long-standing presence in the community and offers various support services, there are significant concerns from families regarding staff responsiveness and the quality of dining experiences. Prospective residents and their families may want to carefully consider these factors when evaluating care options.
