Overview
Golden LivingCenter – Starmount, located in Greensboro, North Carolina, offers a range of services including rehabilitation and assisted living. However, the facility has received numerous reviews that highlight significant concerns regarding the quality of care and overall environment.
Services & Support
The center provides physical therapy, occupational therapy, and social worker support to assist residents in their recovery and daily activities. Despite these services, many reviews indicate a lack of effective care and support from staff members.
Care Approach & Staff
Feedback from families and former patients suggests that while some staff members are dedicated and hardworking, there are serious issues with the attitudes and professionalism of others. Reports of rude and dismissive behavior from some staff have been noted, with instances of verbal abuse towards residents being particularly concerning. This inconsistency in care raises questions about the overall approach to resident well-being.
Who They Serve
Golden LivingCenter – Starmount serves a variety of residents, including those requiring rehabilitation after surgery and individuals with chronic conditions. However, the experiences shared in reviews indicate that families should carefully consider the quality of care before placing their loved ones in this facility.
Living Options & Amenities
The facility is described as rundown and unappealing, with cleanliness and maintenance being significant issues. Reviews mention dirty rooms and inadequate facilities, which detracts from the overall living experience for residents.
Dining & Activities
Dining experiences at Starmount have been described as largely unsatisfactory, with many residents finding the food unappetizing and poorly prepared. This aspect of care is crucial for residents’ satisfaction and overall health, and it has been a recurring theme in negative reviews.
Room for Improvement
There are multiple areas identified for improvement, including staff training, facility maintenance, and dining quality. The feedback suggests a need for better communication and responsiveness from the administration to enhance the overall care experience for residents.
Summary
While Golden LivingCenter – Starmount provides essential services like rehabilitation and assisted living, the numerous negative reviews raise serious concerns about the quality of care and environment. Families considering this facility for their loved ones should weigh the reported issues carefully against their care needs.
