Overview
Golden LivingCenter – Portsmouth, located in Portsmouth, Virginia, is currently operating under new ownership as Portsmouth Health and Rehab. The facility has received significant criticism regarding its management and care standards.
Services & Support
The facility offers assisted living and rehabilitation services. However, reviews indicate that the quality of care may not meet the expectations of families seeking support for their loved ones.
Care Approach & Staff
Feedback from families highlights concerns about the professionalism and responsiveness of the staff. Many reviews suggest that while a few staff members demonstrate genuine care, the majority appear to be disengaged and may not respond promptly to residents’ needs. This has raised alarms about the overall care approach and the environment within the facility.
Who They Serve
Golden LivingCenter – Portsmouth caters to elderly residents requiring assisted living and rehabilitation services. However, the negative experiences shared by families suggest that the facility may not provide the level of care and support that many families expect for their loved ones.
Room for Improvement
Numerous reviews express dissatisfaction with the management and overall condition of the facility. Comments about neglect and poor staff behavior have been prevalent, indicating a pressing need for improvement in care practices and facility standards.
Summary
In summary, Golden LivingCenter – Portsmouth, now known as Portsmouth Health and Rehab, faces significant challenges regarding care quality and staff professionalism. Families have reported serious concerns about the treatment of residents and the overall management of the facility, highlighting a critical need for reform to ensure a safe and supportive environment for those in need of care.
