Overview
Golden Living Center, located in Indianapolis, Indiana, offers a range of care services primarily focused on assisted living and memory care. While some families appreciate the dedication of certain staff members, there are numerous concerns regarding the quality of care and overall environment within the facility.
Services & Support
The center provides various services including physical therapy, rehabilitation, and memory care. However, reviews indicate significant issues with the delivery of these services. Families have reported that their loved ones have experienced neglect in basic care, such as not receiving adequate meals or medications. The level of staffing has also been criticized, with reports of difficulty in contacting caregivers and accessing residents.
Care Approach & Staff
While some reviewers have praised the caring attitude of specific staff members, others have noted a lack of professionalism and inconsistency in staffing. Families have expressed frustration over poor communication and the apparent disorganization within the facility. There are also mentions of outdated furnishings and cleanliness issues, which detract from the overall care experience.
Who They Serve
Golden Living Center caters to a variety of residents, including those needing assisted living and specialized memory care. However, feedback suggests that the facility may not be well-suited for individuals with complex behavioral needs, as the staffing levels and care consistency appear inadequate for such challenges.
Room for Improvement
Several reviews highlight the need for significant improvements at Golden Living Center. Common themes include the need for better staff communication, enhanced cleanliness, and more consistent care practices. Families have expressed concern over the overall environment, suggesting that it may not be conducive to the well-being of residents.
Summary
In summary, Golden Living Center in Indianapolis presents a mixed picture. While some families have found comfort in the care their loved ones receive, numerous reviews raise serious concerns about the quality of service, staffing issues, and the overall environment. Families considering this facility should weigh these factors carefully.
