Overview
Garden Terrace Healthcare Center of Federal Way, located in Federal Way, Washington, is a skilled nursing facility that specializes in inpatient and outpatient rehabilitation services. This Life Care Centers of America facility is designed to provide 24-hour skilled nursing care, ensuring that patients receive the support they need during their recovery. The center focuses on creating individualized care plans tailored to each resident’s needs, with the goal of maximizing recovery and comfort.
Services & Support
Garden Terrace offers a range of services, including skilled nursing and rehabilitation. The facility is equipped to provide both inpatient care for those recovering from surgeries or illnesses and outpatient rehabilitation services. The dedicated team of nurses and therapists works closely with an on-site physician to ensure comprehensive care and support for all residents.
Care Approach & Staff
The staff at Garden Terrace is noted for being friendly, professional, and accommodating. Many reviews highlight the kindness and responsiveness of the nursing staff and therapists, who play a crucial role in the rehabilitation process. However, some feedback indicates that management may not always provide sufficient staffing, leading to longer wait times for assistance in certain situations.
Living Options & Amenities
Residents at Garden Terrace enjoy a clean and pleasant environment, with amenities that include private rooms, courtyards, and cable TV. The facility is designed to offer a comfortable atmosphere that resembles home, which can help ease the transition for patients and their families during recovery.
Dining & Activities
The dining experience at Garden Terrace has received mixed reviews. While some residents appreciate the food quality and variety, others have expressed dissatisfaction with certain meal options. The center also provides various activities, including opportunities for social interaction and entertainment, which are important for enhancing the overall experience of residents.
What Families Say
Family feedback about Garden Terrace is generally positive, with many noting the clean facilities and the welcoming nature of the staff. Several families have expressed gratitude for the care their loved ones received, particularly during rehabilitation. However, there are also concerns regarding communication about discharge and the adequacy of care in some instances, emphasizing the need for improvements in certain areas.
Room for Improvement
While many families report positive experiences at Garden Terrace, there are notable concerns regarding staffing levels and communication. Some reviews indicate that inadequate staffing can lead to delays in assistance and care. Additionally, there have been reports of neglect in hygiene and responsiveness, which highlight areas that may require attention to enhance the quality of care provided.
Summary
Garden Terrace Healthcare Center of Federal Way is a skilled nursing and rehabilitation facility that aims to provide comprehensive care in a supportive environment. With a focus on individualized care plans, the staff is committed to helping residents achieve their recovery goals. While many families appreciate the clean facilities and friendly staff, there are areas identified for improvement, particularly in staffing and communication. Overall, Garden Terrace strives to create a welcoming atmosphere for both residents and their families.
