Overview
Fruitvale Healthcare Center, located in Oakland, California, is dedicated to providing compassionate and comprehensive skilled nursing care in a comfortable environment. The facility offers a range of services aimed at enhancing the quality of life for its residents, available 24 hours a day, seven days a week.
Services & Support
The center provides various services including 24-hour short and long-term care, intravenous therapy, pain management, enteral therapy, and in-house wound care. Rehabilitation services are also available, with professionals collaborating with residents’ physicians to develop tailored care plans that include physical, occupational, and speech therapy. Dietary staff work alongside healthcare providers to ensure residents receive nutritious meals according to their individual needs.
Care Approach & Staff
The staff at Fruitvale Healthcare Center is described as well-trained and attentive to the needs of the residents. Many visitors have noted the commitment of the nursing staff and their efforts to prioritize patient accommodation. However, there have been mixed reviews regarding the administrative staff’s communication and responsiveness, with some families expressing frustration over service quality and staff interactions.
What Families Say
Reviews of Fruitvale Healthcare Center reflect a wide range of experiences. Some families have praised the cleanliness of the facility and the dedication of the staff, highlighting improvements in care over time. Others, however, have reported serious concerns regarding the conditions within the facility, including cleanliness issues and inadequate communication from staff. Instances of missing personal belongings and poor treatment have also been mentioned, leading to significant dissatisfaction among some families.
Room for Improvement
Several reviews indicate a need for improvement in the administrative processes and overall communication. Families have expressed concerns about the responsiveness of staff, particularly when it comes to addressing issues and returning calls. Additionally, some reviews point to the need for better maintenance and cleanliness within the facility.
Summary
Fruitvale Healthcare Center offers skilled nursing and rehabilitation services in Oakland, California. While many families appreciate the dedication of the nursing staff and the improvements made to the facility, there are notable concerns regarding administrative communication and overall cleanliness. Families considering this facility should weigh both the positive feedback and the criticisms to make an informed decision.
