Overview
Fox Chase Healthcare, located in Silver Spring, Maryland, is a skilled nursing facility that emphasizes community and connection. The facility aims to create a supportive and caring environment for residents and their families, where everyone feels valued and respected.
Services & Support
Fox Chase Healthcare provides a range of services, including skilled nursing and rehabilitation. The facility also offers hospice care, ensuring that residents receive comprehensive support tailored to their needs. The staff is described as friendly and welcoming, with many expressing appreciation for the promptness and professionalism of the services provided.
Care Approach & Staff
The care approach at Fox Chase Healthcare focuses on building meaningful relationships between staff, residents, and their families. Many reviews highlight the kindness and helpfulness of the staff, including human resources personnel and nursing staff. However, there are also concerns regarding communication and responsiveness from the clinical team, with some residents and families noting instances of neglect and unresponsiveness in care.
Who They Serve
Fox Chase Healthcare serves a diverse population, including individuals in need of skilled nursing care and rehabilitation services. Families visiting the facility often report positive experiences regarding the care their loved ones receive, although some express concerns about the overall management and staffing practices.
Room for Improvement
While many reviews commend the staff’s friendliness and the overall atmosphere, there are significant concerns regarding management and communication within the facility. Some residents have reported a lack of responsiveness from the clinical team and ongoing issues that are not adequately addressed. This has raised concerns about the quality of care and the training provided to staff.
Summary
In summary, Fox Chase Healthcare offers a skilled nursing environment that strives to foster community and connection among residents and staff. While many families appreciate the caring nature of the staff and the supportive atmosphere, there are notable concerns regarding the management of care and communication. Families considering this facility may want to weigh the positive aspects against the reported challenges in responsiveness and care coordination.
