Overview
Fountain Springs Healthcare, located in Rapid City, South Dakota, focuses on providing high-quality, compassionate care for a wide range of patient needs. The facility offers both short-term rehabilitation and long-term care, aiming to support residents in their recovery and enhance their quality of life. It has a reputation for helping patients transition back home or to a lower level of care.
Services & Support
Fountain Springs Healthcare provides a variety of services, including skilled nursing and rehabilitation therapy. The facility is dedicated to delivering patient-centered care in a supportive environment. Residents benefit from personalized therapy programs designed to restore mobility, strength, and independence. Additionally, the facility offers engaging activities and meal choices tailored to individual preferences.
Care Approach & Staff
The staff at Fountain Springs Healthcare is noted for their dedication and compassion. Many reviews highlight the caring nature of the nurses and certified nursing assistants (CNAs). However, some feedback indicates concerns about staffing levels, with reports of delayed response times to call lights and inconsistent care. While some staff members are praised for their kindness and efficiency, others have been described as rushed or less attentive.
Dining & Activities
Dining experiences at Fountain Springs have received mixed reviews. While some residents appreciate the food and the accommodating nature of the dining staff, others have reported issues with meal quality and temperature. The facility strives to provide a variety of engaging activities, fostering a sense of community among residents.
Room for Improvement
Several reviews point out areas needing attention, particularly regarding cleanliness and staffing. Some residents experienced delays in receiving assistance and expressed concerns about the overall maintenance of the facility. Additionally, the dining options and food quality have been highlighted as areas where improvements could enhance the resident experience.
Summary
Fountain Springs Healthcare offers a range of services aimed at supporting residents in their recovery and daily living. While many families have shared positive experiences regarding the care and compassion of the staff, there are notable concerns regarding staffing levels and the quality of dining services. Families considering Fountain Springs should weigh these factors as they evaluate the best care options for their loved ones.