Overview
Flower Villa, located in Los Angeles, California, is a skilled nursing facility that also offers hospice services. The facility is dedicated to providing quality care and support to its residents, ensuring they receive the attention and assistance they need.
Services & Support
Flower Villa provides a range of services, including skilled nursing and hospice care. The facility aims to create a supportive environment where clients feel valued and cared for.
Care Approach & Staff
The staff at Flower Villa is noted for their kindness and dedication. Many families express gratitude for the consistent care their loved ones receive, highlighting the commitment of the team to meet the needs of clients.
What Families Say
Reviews reflect a mix of experiences. While many families appreciate the compassionate care and dedication of the staff, there are concerns regarding communication. One reviewer described an incident where they felt the staff’s response to a concern was unprofessional, noting that their calls were abruptly ended. This feedback indicates a need for improvement in customer service and communication practices.
Room for Improvement
There have been reports of unprofessional behavior from staff in terms of communication with families. Addressing these concerns could enhance the overall experience for families seeking support for their loved ones.
Summary
In summary, Flower Villa in Los Angeles, California, offers skilled nursing and hospice services with a focus on compassionate care. While many families express satisfaction with the quality of care provided, there are areas for improvement in communication that could enhance the experience for families.
