Overview
Fairview Manor, located in Fairview, Pennsylvania, has been serving the Fairview, Girard, and Erie areas since 1983. The facility aims to provide a caring environment for its residents, with a focus on maintaining a tradition of service to families and neighbors. However, experiences shared by families highlight significant concerns regarding the quality of care and overall management.
Services & Support
Fairview Manor offers various services including assisted living, rehabilitation, hospice care, and memory care. The facility has a social worker support system in place, which is intended to assist families in navigating care options. However, feedback indicates that the implementation of these services may not meet the expectations of families, with reports of inadequate attention to residents’ needs.
Care Approach & Staff
While some reviews mention friendly and caring staff, there are consistent concerns about understaffing and the quality of care provided. Families have reported long wait times for assistance, with call buttons taking up to 45 minutes to be answered. This has led to serious issues, such as residents not receiving timely medication or proper wound care. The lack of visible staff identification has also raised concerns regarding accountability.
What Families Say
Reviews reflect a wide range of experiences. Some families express gratitude for the care their loved ones received, noting the cleanliness of the facility and the pleasant demeanor of certain staff members. However, many others warn against sending family members to Fairview Manor, citing neglect and a lack of respect for residents. Disturbing reports include residents being left in soiled conditions and a general atmosphere of indifference from the staff.
Room for Improvement
Numerous reviews indicate a pressing need for improvement in staffing levels and care protocols. Families have voiced concerns over cleanliness, timely medical attention, and communication with the administration. The facility’s management has been described as complacent, and there are calls for better oversight and more responsive care practices.
Summary
Fairview Manor offers a range of care services in a long-established facility, but families have reported significant issues that may impact the well-being of residents. While some staff members are noted for their kindness, the overall experiences shared by families suggest that prospective residents may face challenges related to care quality and staff availability. Families are encouraged to thoroughly evaluate their options when considering Fairview Manor for their loved ones.