Overview
Emerald Nursing & Rehab Omaha, located in Omaha, Nebraska, provides skilled nursing and rehabilitation services in a comfortable environment. The facility aims to help patients achieve their highest possible level of independence while offering a range of activities designed to motivate and engage residents.
Services & Support
Emerald Nursing & Rehab Omaha specializes in skilled nursing and rehabilitation services. They offer in-house physical, occupational, and speech therapy, as well as support for various medical needs such as peg tubes and orthopedic injuries. The facility is committed to delivering high-quality care tailored to each resident’s needs.
Care Approach & Staff
The staff at Emerald Nursing & Rehab Omaha is noted for their caring approach and dedication to the residents. Many reviews highlight the positive interactions between staff and residents, emphasizing a family-like atmosphere. However, there are mixed experiences regarding staff responsiveness and professionalism, with some reviewers expressing concerns about the level of care provided over time.
Who They Serve
Emerald Nursing & Rehab Omaha serves a diverse group of residents, including those requiring skilled nursing care and rehabilitation after hospitalization. The facility aims to create a welcoming environment for both residents and their families, with many families expressing appreciation for the care their loved ones receive.
Room for Improvement
While many families report positive experiences with the staff and care provided, there are notable concerns regarding management practices and communication. Some reviews indicate issues with responsiveness, particularly in relation to phone communication and the handling of medication and care requests. These concerns suggest that management may need to focus on improving operational efficiency and staff training.
Summary
Emerald Nursing & Rehab Omaha offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the dedication of the staff and the quality of care, there are areas for improvement, particularly in management and communication practices. Overall, the facility aims to provide a nurturing atmosphere for residents and their families, striving to meet their needs effectively.
