Overview
Embassy of Wyoming Valley, located in Wilkes-Barre, Pennsylvania, is a rehabilitation and skilled nursing facility dedicated to providing quality care in a comfortable environment. The facility aims to support patients in reaching their maximum potential through a range of services, including skilled nursing, physical therapy, and hospice care.
Services & Support
The Embassy of Wyoming Valley offers various clinical services, such as skilled nursing, physical therapy, occupational therapy, respiratory care, wound care, palliative care, and hospice care. The facility is equipped to handle both short-term and long-term care needs, ensuring residents receive comprehensive support tailored to their individual health and wellness goals.
Care Approach & Staff
The staff at Embassy of Wyoming Valley strives to provide exceptional care, although experiences can vary. While some reviews highlight the competence and compassion of certain team members, others express concerns about staff responsiveness and overall cleanliness. The facility has faced criticism regarding staffing levels and communication, which may affect the quality of care residents receive.
Who They Serve
Embassy of Wyoming Valley serves individuals requiring skilled nursing care, rehabilitation services, and hospice support. The facility accommodates both short-term and long-term residents, including those recovering from surgery or illness, as well as individuals in need of memory care.
Living Options & Amenities
The facility features private and semi-private suites, designed to create a home-like atmosphere for residents. Amenities include a resident emergency response system, although some reviews indicate that the overall cleanliness and maintenance of the environment may need improvement.
Dining & Activities
Dining experiences at the Embassy of Wyoming Valley have received mixed feedback. Some residents have reported dissatisfaction with the food quality, while others have noted that activities for residents have been limited, especially following staff changes. The lack of structured activities has led to some residents spending extended periods in front of televisions.
Location & Access
Situated just minutes from Wilkes-Barre General Hospital and Geisinger Wyoming Valley Medical Center, the Embassy of Wyoming Valley provides easy access to various healthcare professionals and specialists, facilitating comprehensive medical care for residents.
What Families Say
Family feedback about the Embassy of Wyoming Valley is varied. While some families appreciate the seamless admissions process and commend the staff’s compassion, others have raised serious concerns about cleanliness, staff communication, and the overall treatment of residents. Instances of lost personal belongings and inadequate care have been highlighted, leading to strong dissatisfaction among some families.
Room for Improvement
There are notable areas for improvement at the Embassy of Wyoming Valley. Concerns have been raised about staffing shortages, communication issues, and the cleanliness of the facility. Families have reported instances of inadequate personal care and a lack of organized activities for residents, which could enhance their quality of life.
Summary
Embassy of Wyoming Valley offers a range of skilled nursing and rehabilitation services in Wilkes-Barre, Pennsylvania. While the facility has strengths in its compassionate staff and comprehensive care offerings, it faces challenges related to staffing levels and cleanliness. Families considering this facility should weigh the mixed reviews and assess whether it meets their loved one’s needs.
