Overview
Edgar P. Benjamin Healthcare Center, located in Boston, Massachusetts, is a skilled nursing, rehabilitation, and long-term care facility. The center aims to create a warm and trusting atmosphere for residents and their families, facilitating a smooth transition into care. While the facility offers urban surroundings and well-manicured grounds, there are mixed reviews regarding the overall experience.
Services & Support
The center provides skilled nursing and rehabilitation services, focusing on individual well-being. However, feedback indicates some concerns regarding the effectiveness of the physical therapy program. Some families have reported that their loved ones received minimal physical therapy during their stay, leading to dissatisfaction with rehabilitation outcomes.
Care Approach & Staff
The staff at Edgar P. Benjamin Healthcare Center is often described as friendly and dedicated. Many reviews highlight the kindness of the staff, particularly during challenging times, such as when they continued to work despite financial difficulties. However, there are also reports of inconsistent communication from management and administration, with some families expressing frustration over unanswered inquiries.
Who They Serve
The facility serves a variety of residents, including those requiring long-term care and rehabilitation. Families have noted that the center is one of the few long-term care facilities in Boston, making it an important resource for the community.
Living Options & Amenities
Residents can expect clean and comfortable living spaces, although some reviews indicate that cleanliness can be an issue. The facility’s atmosphere has been described as warm, with efforts made to create a sense of belonging for residents.
Dining & Activities
Dining experiences at Edgar P. Benjamin Healthcare Center have received positive remarks, with families noting that the food is flavorful and enjoyable. Additionally, the staff is reported to engage with residents, providing activities that contribute to a positive living environment.
Room for Improvement
Several reviews point to persistent issues with cleanliness and unpleasant odors within the facility. These concerns have been echoed by multiple families, indicating a need for improvements in maintaining a hygienic environment. Additionally, communication from management regarding care and services could benefit from enhancement to better address family concerns.
Summary
Edgar P. Benjamin Healthcare Center provides essential nursing and rehabilitation services in Boston, Massachusetts. While many families appreciate the dedication of the staff and the quality of dining, there are notable concerns regarding cleanliness and communication from management. Families considering this facility should weigh these aspects carefully based on their loved ones’ needs.
